ID check

Fishandspins Casino Account Verification

Licensed casinos must confirm who you are before money leaves, and Fishandspins Casino normally finishes its checks within 71 hours.

Start the check

UK licensed and regulatedLicense 92453-1857-R-292905 issued by the UK Gambling Commission

Before you withdraw

See What the Check Covers

Six lines cover who runs the check, how long it takes and where to ask.

Checking company

Fishandspins Casino Ltd

Licence

UK Gambling Commission 92453-1857-R-292905

Review time

71 hours

Deadline

Before your first withdrawal

Questions

[email protected]

Minimum age

18+

Quick guide

Get Through Without a Repeat

Four short moves take you from documents in hand to a cleared account.

All four corners

You hold your passport or driving licence ready and photograph the whole page, all four corners included, with no glare across the text.

Name and address showing

A recent bill or bank statement works; check that your name, full address and the issue date are clearly visible on the copy.

Hide the middle digits

Snap a card statement or wallet screenshot that shows your name and the method you used, then blank out the middle digits of the card number.

Plan for 71 hours

Once everything lands in the queue, the team works through it and you get an e-mail; plan for up to 71 hours before you request a payout.

When we ask

What Each File Must Show

Four rows show what each file is for and how the copy has to look.

Proof of identity

ConfirmsWho you are

Copy must showPhoto, full name, date of birth, expiry

Proof of address

ConfirmsWhere you live

Copy must showName, full address, issue date, full page

Payment method confirmation

ConfirmsThe method you paid with

Copy must showName, method, last four digits

Four moments

Times the check comes up

You are not being singled out; these are the points where the licence says we must look.

Confirm yourself before cash-out

Money leaving the account is the first point where identity has to be settled, so proof of identity, proof of address and payment method confirmation are requested before the transfer goes out.

Age confirmation step

Because the licence treats every player as an adult until the opposite is shown, an age check can be opened at registration, at the first deposit, or at any later point.

Details of an added method

A card or wallet added after the account was opened is usually the same person, but not always, so a fresh payment method confirmation keeps the trail clean and quick.

Proof of where it came from

Money moving in larger size than usual can prompt a source of funds question, because a licensed operator has to know that the cash is legitimately yours.

Explain where your money came from

Nothing here treats you as a suspect. Our UK Gambling Commission licence (92453-1857-R-292905) obliges Fishandspins Casino Ltd to understand the origin of funds used for gambling, so a source of funds request is standard procedure, applied to many players, and answered once with plain paperwork.

Expect one or two of these, chosen to match the way money reached your account.

Recent payslips from your employer
Bank statement showing salary credits
Tax return or self-assessment summary
Sale or inheritance paperwork
Pension or benefit award letter

Why a file bounces back

Upload the raw scan. Software that trims, brightens or blurs a scan leaves marks the checker reads as tampering, so the file is turned down even when the original was fine. Send the untouched original file Scan again rather than edit

Full-page capture. A corner cut off, a shadow over the address, or a glare strip across the photo number leaves the reviewer without the details needed. Lay the paper flat on a dark surface Fit the whole page in frame

Fresh date, not old. Address papers fade fast, so a bill or letter dated long ago no longer proves where you live today and is sent back for a current one. Send a bill from the last few months Use a recent bank letter instead

Cleared With Confidence

You Have Uploaded, Now What

Plenty of casinos bury these details; we keep ours where you can find them in seconds.

Are my documents safe when I upload them to the casino?+

Yes. Everything you send travels over 128-bit SSL encryption, so it stays scrambled between your device and us. Access is limited to the team that runs the check, and our privacy contact is [email protected] if you want to know more.

What happens if my name has changed since my ID was issued?+

Send the newer document alongside the older one, so the two names can be linked in one go. A marriage certificate or a deed poll copy does that job neatly. Our team will match the records and clear the check.

Do I have to be verified before I can play or deposit?+

Verification is required under our licence at the latest before your first withdrawal, and we may ask for it earlier, at registration or at your first deposit. If a check comes up sooner than you expected, it is the licence at work, not a problem with your account.

How long does a Fishandspins Casino verification actually take?+

Allow up to 71 hours from the moment your files land with us. Most come through well inside that, and the 71 hours is the outer limit, not the average. You will hear from us by email once the check closes.

Who licenses the casino and what is the licence number?+

The UK Gambling Commission licenses us, and the number is 92453-1857-R-292905. It sets the rules behind every check on this page. Fishandspins Casino Ltd, Company No. 68455122, is the operator you are dealing with.

Can I send my documents from my phone instead of a scanner?+

Yes. A phone camera does the job perfectly, as long as all four edges are in frame and the text is sharp. Photograph the document on a flat, well-lit surface and check the picture before you send it. Email [email protected] if a file will not upload.