Before the next deposit

Play Responsibly at Fishandspins Casino: Set Your Own Limits

Play only from 18+, and know that deposit limits, loss limits, session time reminders, reality checks and self-exclusion options sit in every Fishandspins Casino account.

Set a deposit limit

UK licensed and regulatedLicense 92453-1857-R-292905 issued by the UK Gambling Commission

Protection at a glance

Reading this before your first deposit

You will know the age rule, the regulator, the national register, the helpline and where to ask about limits. (21 words)

Minimum age18+

Regulator and licenseUK Gambling Commission, 92453-1857-R-292905

National registerGAMSTOP

National Gambling Helpline0808 8020 133

Limit questions[email protected]

Account controls

Set Limits Before Play, Not After a Loss

Use this block when you want to decide what an evening costs before you open a game.

Set your deposit cap

Cap how much you can pay in with a deposit limit; switch it on before your first session, while the figure is still your decision.

A firm loss ceiling

Put a ceiling on what a session can cost in losses; turn it on when a bad run starts changing how long you stay.

Where did the evening go?

Send you a message at points you choose, so a long stretch does not pass unnoticed; set it on any session that could run long.

How long have I played?

Pause play at intervals you pick and show time and money spent so far; switch it on when sessions stretch longer than you plan.

When a pause slips

Lock your account out of play for a period you choose; reach for it when a short pause of your own has slipped more than once.

Four quick steps

A Limit Set in a Few Minutes

Players often fear a limit means a phone call; these steps keep the whole job inside your account.

Where are my settings?

Log in with your email address and password, open the settings area, and check that the profile page shows your own details and currency.

Money, time or both?

Decide whether money or time is the problem you want to answer: deposit, loss or session time; one choice does not block the others.

How much, how often?

Choose the figure or the minutes, then the period it covers; keep it at a level you would accept on a quiet week.

Confirmation check

Save the change and reopen the settings page; if the new figure is not shown, contact support before you deposit.

Where to turn

Reach Out Before You Decide Alone

You will know exactly who answers, when, and that nothing you say leaves the call.

National Gambling Helpline (GamCare)

Runs the National Gambling Helpline and a live chat, day or night, at no cost, with confidential advice and referral to local support for anyone affected by gambling. 0808 8020 133 gamcare.org.uk

Gamblers Anonymous

Holds free peer-led meetings with no appointment needed, welcomes relatives in mixed sessions, and takes calls from players and families who want to hear how others stopped. gamblersanonymous.org.uk

When Play Begins to Cost More Than Money

Spotting a sign early keeps a small habit from growing into a large one, and a limit or a short pause set today is easier than repairing things later. No diagnosis is involved, only an honest look at how play sits in your week.

Read these once and see whether any of them sounds like your own week.

Playing longer than you planned to
Chasing a loss with a bigger deposit
Borrowing money to keep playing
Hiding your play from people close to you
Feeling restless on days you do not play
Spending money set aside for bills
Playing to escape a low mood

Worried about someone else's play?

Show your documents early. Registration asks for your details before any game opens, and only players aged 18+ may hold an account. Proof of identity is reviewed before a first withdrawal is released.

Device-level filtering. Install filtering software on shared devices to keep gambling pages out of reach. Choose tools that ask for a password only an adult knows, so settings cannot be switched off quietly.

When you have noticed a change. Talk about what you have noticed, without blame, and let the person decide what comes next. Ring the National Gambling Helpline on 0808 8020 133 for free advice, any hour, any day.

You Want to Stop, but for How Long

A time-out in your account. A time-out closes play on your account for hours or days, and you choose the length when you set it. You start it in your account settings, and play stays closed until the period you picked has passed.

A closed door you cannot reopen. Self-exclusion shuts your access for a long period, and it cannot be lifted early. You start it from your account settings, and play stays closed for the whole period you chose, with no way back in before it ends.

Before GAMSTOP, after GAMSTOP. GAMSTOP is the national online self-exclusion scheme, run by The National Online Self Exclusion Scheme Limited, and the shortest option is 6 months, with longer periods available. UK residents register online and it can take up to 24 hours to take effect. gamstop.co.uk

Five short answers

Can I undo a self-exclusion once it starts?

Removes the fear that a limit or a pause will be hard to undo later.

Can I cancel my self-exclusion before the period I picked runs out?+

No. A self-exclusion at Fishandspins Casino lasts for the whole period you chose, and the account stays closed to play until it expires. Choosing a longer period gives you more distance from the habit, so think about the length before you confirm.

How do I shut my Fishandspins Casino account for good?+

Ask our support team to close it permanently, using the email address on this page or live chat if you prefer. Closure is final rather than a pause, so tell the agent you do not want the account reopened.

Where do I find deposit limits on a mobile browser?+

Open the same account section you use on a desktop, since the mobile version carries every control. Deposit limits, loss limits and session reminders sit there, and a change saved on your phone applies to the whole account.

Could I raise a deposit limit I set last week?+

Yes, a limit can be changed later, but the new figure applies from the moment you save it in your account. Set amounts you are content to live with, because lifting them mid-week is exactly the moment a limit is meant to interrupt.

Does self-exclusion here stop me playing at other casinos?+

No. Our own self-exclusion only covers your Fishandspins Casino account. For wider cover you need GAMSTOP, the national online self-exclusion scheme, which asks for at least six months and can take up to 24 hours to start.